Refund Policy
Last updated: May 19, 2026
30-day money-back guarantee
We want you to love CaptainEnglish. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. You can:
- Visit paddle.net and look up your order using the email address you used at checkout, or
- Email us at info@teacherangelo.com and we'll arrange the refund for you.
Cancellations
You can cancel your subscription at any time from the in-app billing portal (Pricing → Manage billing). Cancellation takes effect at the end of your current billing period, and you keep access until then.
Renewals after 30 days
After the 30-day window, renewals are non-refundable, but you can cancel any time to prevent future charges. If something went seriously wrong (a billing error, accidental double charge, or unauthorised payment) please contact us — we'll always make it right.
Contact
Any questions about a refund? Email info@teacherangelo.com.